– Don Reed, CEODealerPRO Training “If you would like to “Recession Proof” your RV Dealership …“You should increase your ‘Service Absorption’ or ‘Fixed Coverage.’ That means your Service and Parts …
The Key Performance Metric
for Service Profitability
– Don Reed, CEODealerPRO Training “The Magnificent 7 of Service …“Dealers tell me these are their Hot Buttons for improving their Service & Parts operations: 1. Improve CSI2. Increase Customer …
How To Recession Proof Your Dealership
– Don Reed, CEODealerPRO Training “You can’t save your way into profitability” “During a slowdown, it is vital that you pursue every available profit opportunity in your dealership. In many …
YOUR COMFORT ZONES ARE KILLING YOU!
– Don Reed, CEODealerPRO Training “Are you falling short?” “As a Dealer, are you getting the return on investment you expect? As a GM, are you meeting net profit projections …
How Your Shop Productivity Can exceed 100%!
“Our experience shows that most RV dealerships’ shop productivity is well below 100%. If you are one of them then ask yourself–Why? After all, if you are paying a Technician …
You Are Not Running A Democracy
“The secret to success in service operations is not employee “buy-in” – it’s holding service employees accountable. “There are only two reasons why advisors are not presenting menus to 100 …
ARE YOU MAKING WHAT YOU SHOULD IN FIXED OPS?
“By now you should have your financials completed for last year, so how did your Profit and Loss Statement turn out for you in fixed operations? Did you have a …
PERFORMANCE BASED SERVICE PAY PLANS
“The measure of success is not whether you have a problem to deal with, but whether it is the same problem you had last year.” — John Foster Dulles Does …
an enemy called average
“Far too often in our industry we have Dealers, General Managers, Service Directors, etc. who focus on and measure themselves in terms of the ‘average’ dealer. But ‘average’ is nothing …
Are Your Fixed Ops Goals High Enough?
“Top level CEO’s are so successful because they have a BHAG, short for Big Hairy Audacious Goal. The BHAG creates the vision for the company, its managers and employees. The …